In 2017, Iren Group analysed the most important global macro-trends until 2030, aiming to define strategic guidelines that are increasingly effective and able to anticipate new requirements and innovative solutions. These trends will be the deciding factors in achieving the growth and development goals underlying the 2022 Strategic Plan. The main macro-trends on which the Group is focusing its attention include:
- energy transition: technological progress will produce smarter networks, generating new business models. Growing competition will accelerate the consolidation process already in motion. The expansion of renewable sources will drive greater thermoelectric flexibility;
- sustainable resources: the gap to be bridged in energy efficiency compared to Europe will open up new opportunities. The circular economy will become increasingly dominant, creating new scenarios in the waste treatment sector. District heating will become increasingly characterised by the convergence between renewable sources, district cooling and digitisation;
- technological revolution: machine learning algorithms will change the way we face operative costs and credit management and digitalisation will create new ways of relating with customers and suppliers;
- the central role of the customer: it will change the paradigm from passive user to active prosumer - completely digital -, thanks to the development of distributed generation; e-mobility, shared mobility and autonomous driving will change the way in which we move and how distances are perceived.
Customer/Resident: become essential for analysing innovative offers. The Customer takes on an active role in their purchasing choices. Thanks to the digital and technological revolution, they can acquire information, compare and decide immediately and independently on the basis of characteristics that are intrinsic to the product, while taking into account the effects on the environment where they live and work.
Development and efficiency: these are fundamental for guaranteeing increased profitability, utilities and dividends. Constant research into maximum integration, process optimisation, agility and effectiveness in decision-making, along with a unified vision are essential elements for achieving the challenging development objectives of the Group.
Sustainability and a focus on human resources: a renewed focus on these two topics that are becoming increasingly crucial. Environmental sustainability will be increasingly central to the future choices of the Group, which is striving to contribute to the achievement of the sustainable development objectives indicated by the United Nations. The same focus is applied when managing its human resources thanks to initiatives aimed at increasing satisfaction, motivation and meritocracy.