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Highlights 2017

 

Iren's value

  • 3,697 million Euro of revenue 
  • 357 million Euro of investments
  • 1,277 million Euro of added value for stakeholders
  • 0.0700 Euro of dividend per share proposed by the BoD 
 

Environment

  • 2,756,532 t CO2  avoided 
  • 553,400 TOE saved
  • 86% of electricity produced by environmentally friendly sources
  • 60.6% separated waste collection on average (national average 52.5%)
  • 27.6% water leaks on average (national average 40.66%)
  • Over 21,000,000 plastic bottles avoided from 62 “Acquapubblica” water distribution points
 

Customers

  • 1,783,400 customers in the energy sector
  • 2,641,000 citizens in the integrated water cycle
  • 2,100,000 citizens in environmental services 
  • 871,000 citizens served by district heating
  • 77 contact channels and around 430,000 customers served
  • 2 million call centre responses
  • Over 90% of customers satisfied 
  • Over 738,000 parameters analysed in drinking water and wastewater
  • 3.9% electricity network leaks (national average 6.7%) 
  • 51% electricity substations checked
  • 85% of gas networks
  • 90% of district heating networks inspected
 

Iren people

  • 98% of employees on permanent contracts
  • 152 new hires 
  • 88% of employees attended at least one training course 
  • 1,603 women work within the Group and make up 46% of the BoD
 

Suppliers

  • 677 million Euro of orders issued
  • Local suppliers account for 49%
  • 28 social cooperatives work with Iren
  • 3,380 hours of training for third party companies
  • 778 suppliers involved in the survey on environmental and corporate responsibility
 

Community and Local Area

  • 40 projects by the Local Committees for sustainability  
  • 926 profiles registered on the Irencollabora.it platform
  • 243 projects supported in favour of communities
  • Workforce, vehicles and economic resources to support communities affected by disasters
 

Institutions

  • 9 Trade Unions at a national and international level 
  • Employee training on prevention and corruption
  • Balance between tariffs and investments in the local area for the Integrated Water Service
 

Shareholders and Financial Backers

  • +170% growth of the Iren share in the last 3 years  
  • Growth forecast of around 10% annually for the dividend per share
  • Fitch Rating “Investment Grade” BBB with stable outlook, improved by one notch compared to 2016
  • Green Bond of 500 million Euro for 18 environmental sustainability projects
 

Future Generations

  • 90,300 students from over 700 schools were involved in Edu.Iren educational offers
  • 110 plants opened to students and citizens
  • 135 students on combined school and work model 
  • 80 companies participated in the “Iren Startup Award”
  • Over 10 million Euro for innovation and research projects