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Over 60 contact channels

  • The Group is deeply rooted with a widespread presence within the area through various communication channels:
  • 55 customer help desks in 5 provincial areas of reference;
  • 1 web desk with dedicated menus for each type of customer;
  • 6 call centres that offer help and support, by also managing cases over the phone;
  • internal network account dedicated to the various customer segments.